Privacy Policy

When you submit a finance enquiry we collect the details you provide, together with technical information about the submission.

• Name, email address, mobile number and postcode
• Details about your finance enquiry and your answers to our assessment questions
• Preferred contact method and time, where you provide them
• Referral source and campaign information, including UTM parameters
• IP address and browser user agent recorded with your consent record

We use your information to respond to your enquiry and, where you have consented, to pass your details to a finance professional or partner who may be able to assist you. We also use aggregated, de-identified information to understand how the site is used and to improve it.

Where you consent, we may disclose your details to finance professionals, brokers, lenders or partners. We may also disclose information to service providers who help us operate the site, and where required or permitted by law.

We only send marketing communications where you have opted in. Marketing consent is separate from enquiry consent and is never applied automatically. You can withdraw marketing consent at any time.

Enquiry records are stored in a secured database with access restricted to authorised administrators. Lead records are not publicly accessible and are not readable through client-side interfaces. Data is transmitted over encrypted connections.

You can ask us for access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact details for privacy requests are on our contact page. This section will set out our complaint handling process and the relevant regulator once finalised.

We use analytics and advertising measurement tools to understand site usage and campaign performance. This section will list the specific tools in use and describe your choices in relation to them.